Prounis
Consulting Group
Information
Solution with ScreenScan
28
Units Installed to Service Major Investment
Firm
Prounis
Consulting Group (PCG) is part of
the four billion dollar company known
as IKON Office Solutions, one of the
five largest outsourcing companies
in the world providing a wide range
of litigation support services, performing
document searches and organizing selected
records according to customer criteria.
Often this process entails sifting
through millions of records stored
on microfilm and microfiche. PCG consistently
meets this challenge by utilizing
innovative technology and customized
systems to provide its clientele with
tailor-made solutions.
Problem
A
major financial services firm to perform
an ondemand records search involving
millions of documents hired Prounis
Consulting Group. Ultimately, these
specified records would be grouped
according to names and dates for use
in litigation. PCG's first task was
to devise an ondemand solution to
find almost a million records scattered
across a sea of 225 million pages
that were stored on microfiche and
microfilm. Over a million sheets of
microfiche and over 10,000 rolls of
microfilm (with approximately 200
pages of account statements on each
roll) had to be searched manually.
Since more than 1,000 documents had
to be referenced each day through
a multi-step research process, speed
was of critical concern in determining
a viable solution.
Solution
To
expedite the herculean task, Mike
Prounis, CEO of PCG, researched a
variety of hybrid systems including
ScreenScan Systems. A demonstration
of the retrofit-scanning device quickly
convinced Prounis' client that ScreenScan's
quality, speed and cost-effectiveness
ideally suited the application. Because
its unique scanning screen can be
attached to traditional reader printers,
microfiche and film can be accessed
on a reader/printer, scanned, then
exported as a TIFF file, PCG integrated
relational database software, so that
digitized documents can be grouped
by name and date according to specifications,
and submitted to the official claims
administrator. The above process using
ScreenScan takes much less time and
is less expensive than the alternative
method of printing out each document
and grouping them together manually
before scanning. "By converting fiche
or film directly into TIFF files,
ScreenScan speeds up our process tremendously,"
commented Prounis.
While
high-speed processors scan entire
rolls of film, ScreenScan's on-demand
selective search functionality made
it preferable in applications where
only specific images are needed. Soon
after purchasing one ScreenScan unit,
PCG had practical proof of its efficiency.
"We were able to assure the client
that we had found a more efficient
process," said Prounis.
Twenty-eight
workstations have been set up on the
project. PCG was able to purchase
many used reader-printers at minimum
cost. Although some of the units were
over 20 years old, the ScreenScan
units were compatible with all of
the models acquired. "Overall, the
compatibility has been excellent and
the savings considerable," remarked
Prounis.
The
stations are frequently used around-the-clock
to meet the client's litigation deadline.
Now that PCG is halfway through the
project, the customer is considering
whether to continue the process and
utilize the equipment in-house for
everyday business once the project
is completed. Prounis said PCG will
continue to use ScreenScan in future
applications. "ScreenScan has provided
us with an excellent product and backed
it up with service and support," said
Prounis. "We definitely expect for
this to be a service we will continue
to offer our clients."
By
implementing the ScreenScan solution,
PCG has become a forerunner in providing
documents for legal discovery in an
electronic format. Its pioneering
efforts provide an important demonstration
of the pivotal role hybrid imaging
systems like ScreenScan may play in
future litigation procedures. "This
is a vital concern in the legal world
today; how to take documents, process
them and convert them to an electronic
format for the discovery process,"
noted Myron Eagle, President of PCG.
By Cathy Lang
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